Health in the Heart of Ottawa

Client Survey Results

“Amazing organization and it just gets better and better.” Client Comment – Clients and Community Members give a resounding Two Thumbs up for CCHC

One of the most important indicators of our success is the satisfaction of our clients and community members. In the fall, CCHC administered a “Client Survey”. This survey has provided us with important feedback on how we are doing. More than 97% reported being satisfied or very satisfied with the care, services and/or support they had received at CCHC.

We also received excellent results in the areas of:

  • - quality of care,
  • - welcoming environment and
  • - interpersonal treatment.
  • For everyone who completed the survey, we would like to thank you for taking the time to let us know how we are doing. We look forward to continuing to provide you with high levels of service and will be looking at your suggestions to see how we can improve the Centre in the future.

    Every One Matters and Your Feedback Matters to Us!

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