Health Services and Primary Care

Health and Medical Services

Our medical clinic is staffed with a highly skilled interdisciplinary team so that family physicians, nurse practitioners, nurses, outreach workers, social workers, dietitians and others can collaborate to provide medical services to registered clients. Working together, this team responds to the factors that impact the health and wellbeing of clients. They ensure that clients receive the best possible care.

We are open Monday to Friday for scheduled appointments:

Monday 8:30 a.m. – 8:00 p.m.
Tuesday 8:30 a.m. – 8:00 p.m.
Wednesday 8:30 a.m. – 8:00 p.m.
Thursday 1:00 p.m. – 5:00 p.m.
Friday 8:30 a.m. – 4:00 p.m.

Appointments & Questions | 613-233-4697

Medical Clinic Walk-In

As a service to our clients we offer a walk-in clinic Monday to Friday from 1:00 p.m. to 4:00 p.m.  If you need to see your doctor or nurse practitioner and they are either not working that day or unable to schedule an appointment you may use the Walk-In Service.  You will be seen on a first come first served basis by the nurse practitioner or doctor staffing the walk-in clinic that day.  They have access to your medical records.

After-Hours Care

Our team understands that illnesses can happen at any time.  We have a physician on call when the medical clinic is closed to help our registered clients with urgent matters.  Please call 613-233-4697.  In the event of a true medical emergency, please go to a hospital emergency department or call 9-1-1.

Other Services

Whatever your health needs, our dedicated team will help you access the care and information you need to stay healthy. Programs and services include:

  • Seasonal Flu Vaccines
    Our registered primary care clients are invited to come to our Centre for their seasonal flu vaccine.
  • Obstetrical Care
    Prenatal care offered by our doctors who specialize in childbirth and newborn care.  Call to make an appointment.
  • Chiropody
    Service for a wide range of medical problems that affect the foot and lower limb.  Call to see if you qualify for this service.
  • Anonymous HIV Testing and Counselling
    This anonymous and rapid 60 second test provides clients with HIV results on the same visit.  Follow-up support and counseling are available.  Drop in anytime between 1:00 – 4:00 p.m. from Monday to Friday.
  • Needle Exchange and Safer Inhalation
    Access to harm reduction equipment, health education, and referrals to prevent the spread of communicable diseases and to minimize the risks associated with substance use. Drop in anytime between 1:00 – 4:00 p.m. from Monday to Friday.
  • Homeless Program
    Support for homeless and street involved people by providing a shower service, assistance obtaining a health card, needle exchange, and safer inhalation.
  • Gay Zone
    Gay Zone provides a wide range of programs and services for gay, bi, transmen and other men who have sex with men. These include  health promotion, screening for sexually transmitted infections, anonymous HIV testing, Hepatitis A&B vaccinations and a Queer Youth Group. Gay Zone is currently open every Thursday from 5:00 - 8:00 p.m.