Bilingual Community Support Worker
Mental Health, Substance Use Health and Addictions Program
Term position -1 year contract - 28 hours/week
Pay Scale
$ 31.50 /hour to $37.95 /hour
Pension and Benefits
Excellent benefits package including Healthcare of Ontario Pension Plan (HOOPP)
Application Deadline
April 22, 2024 at 4:00:00 p.m.
About the Role
The Community Support Worker (CSW) is the first point of contact for many new clients. The CSW’s overall objective is to assess client needs and connect the client with the resources to meet those needs within CCHC and /or in the broader community. In keeping with our centres’ commitment to equity, anti-racism and anti oppression, and acknowledging the particular importance of community-based care intended to serve our New Comer and racialized communities, this position is designated for Indigenous, Black or racialized individuals.
The Community Support Worker is part of Centretown Community Health Centre’s Mental Health and Addictions team and works closely with the Centre’s multidisciplinary Urban Health team to ensure wrap around services and care coordination for individuals with chronic health issues exacerbated by substance use disorders. The Community Support worker is skilled at engaging clients; assessing care needs related to social determinants of health; initiating and following up with care plans; and working collaboratively with other care team health professionals.
The CSW’s primary responsibilities are to navigate clients to the appropriate services (information and referral) and/or provide short-term support and intervention for clients requiring assistance (care coordination / crisis intervention / housing support / financial support / information and referral / short-term counselling/harm reduction/practical assistance). The CSW proactively engages clients and ensures that clients are bridged to the appropriate services both internally (if applicable) and within the broader community. The CSW, as with all CCHC staff, is responsible for addressing barriers to service and ensuring that each unique individual who walks through CCHC doors is met with dignity, and respect and are provided the resources to meet their needs.
Requirements
Requirements:
Essential
Bachelor’s degree in Social Work or Social Science or equivalent combination of training and experience.
Minimum three (3) years relevant experience
Training and competencies in the support of people struggling with opioid use disorders/polysubstance use disorders
Experience in providing case management services within a concurrent disorders framework
Thorough knowledge of social service resources within Ottawa
Thorough knowledge of rapid access to opioid management programs; Safe Consumption and Treatment Sites; Centralized Access for Addictions treatment services
Demonstrated ability to provide crisis intervention and support
Experience working with marginalized populations including: youth; 2SLGBTQIA+ individuals; newcomers; homeless; individuals with concurrent disorders; seniors
Demonstrated ability to work collaboratively across multidisciplinary teams
Knowledge of:
o trauma-informed care
o best practices related to concurrent disorders
o harm reduction principles
o recovery principles within mental health
o 2SLGBTQIA+ issues / Trans Health services
Demonstrated understanding of and experience with Motivational Interviewing
Excellent verbal and written communication skills
Flexibility, excellent judgement and initiative
Ability to work some evenings and weekends
Proficient with Windows-based computer systems including email, MS Word and data base programs
Language designation
English: Excellent written and oral communication skills
French: Excellent oral fluency for (1) Bilingual position
Ability to communicate in French is an asset for (1) non Bilingual position
Start Date
As soon as possible
How to “Express an Interest” for this Opportunity:
Submit your letter of interest along with your résumé on or before April 22, 2024 by 11:59pm to jobs@centretownchc.org.
Please note the following:
- The subject line of your email should read “Community Support Worker - Bilingual”
- The file name for your resume should read: “(last name)_(first name)_ Resume”
- The file name for your cover letter should read: “(last name)_(first name)_ Cover Letter”
We thank all applicants for their interest. Only applicants invited to an interview will be contacted.
Candidates requiring accommodation during the application and/or the interview process should contact us at jobs@centretownchc.org so arrangements can be made. CCHC is an equal opportunity employer and values diversity in its workforce and as such all applicants are welcome.
Centretown CHC has a mandatory COVID-19 vaccination policy, as such applicants must be fully vaccinated against Covid-19 and provide proof of vaccinations to be considered for employment. Reasonable accommodation will be considered for persons with medical exemption or other exemptions under the Ontario Human Rights Code.