ABOUT US

We are a nonprofit, multi-service Community Health Centre that is playing an active role in the community since 1969. We offer a full range of community services delivered by a diverse team of professionals. Our team includes doctors, nurses, social workers, counsellors, dietitians, community developers, health promoters, and outreach workers.

WHAT WE DO

We provide a full range of quality health and social services to families and individuals who live or work in the communities we serve. Care is delivered in more ways than one: one-on-one services, personal-development groups, and community level involvement. While most services are offered in both English and French, cultural interpretation is available and some groups are offered in other languages. Through active community engagement, we strive to respond to local needs and deliver tailored services. We contribute to the collective effort of improving individual and community health by addressing underlying conditions.

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MEET OUR BOARD

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Community Garden

OUR APPROACH

We believe in an integrated approach to care that is holistic, non-discriminatory, caring, and innovative. Collaboration is imperative to us. This fosters the clients’ and the communities’ control over their increased wellbeing. We also believe that our open doors should lead to the vast network of services available. By working together, we make it easier for clients to navigate the healthcare network.

OUR VALUES

EQUITY

We believe in recognizing and respecting diversity among people in our communities to provide them with appropriate services that meet their varying needs. We strive to break down barriers so everyone can enjoy access to the services they need to be healthy.  Equity is about recognizing differences among people and treating people differently according to their needs in order to achieve equality of access.

EMPOWERMENT

We value participation and believe in our clients’ and communities’ right to play an active role in determining what services are offered and how they are delivered. To achieve this, we foster open and  constructive dialogue and believe in engaging in respectful, honest and clear communications practices. We strive to provide all the support and information required to make informed choices and participate in meaningful ways.

EXCELLENCE

We are committed to providing excellent services and strive for constant improvement and innovation. We focus on best practices, evidence based approaches and ongoing evaluation to deliver effective and comprehensive services that best meet our clients’ and communities’ needs. We ensure accountable, efficient and effective use of resources. 

RESPECT

We are committed to fostering an inclusive environment where everyone is treated in ways that are fair, courteous and compassionate. We believe in valuing one another’s opinions and contributions and giving full consideration to these views with an open and non-judgmental mind.