About the Role
The bilingual Administrative Assistant is responsible for the review and processing of referrals received from healthcare professionals, ensuring accurate entry and tracking of information in electronic systems. This role supports referral triage to community programs and works closely with partner service providers and healthcare professionals. The position also provides administrative support to the Program Manager, Regional Diabetes Programs, assists with monitoring referral trends, and contributes to maintaining efficient program operations and office organization.
Requirements
Essential
High School graduation diploma
Secretarial diploma or equivalent training and experience, including an ability to compose simple business letters
Minimum two years working as administrative support in health or social services fields
Direct client contact, in health or social services fields, or other working environments
Excellent listening, written, and verbal skills in French and English. French written comprehension is essential, writing in French or English to French translation is not.
Proficient with Windows operating system and the MS suite of products, especially Outlook, Word, and Excel
Familiar with basic website maintenance and updating, or demonstrated ability to learn
Able to operate with confidence and excellent judgement in a self-directed manner, comfort with new and evolving processes, strong problem identification and resolution skills
Excellent interpersonal and organizational skills
Desirable
Experience working with a community-based social service agency
Experience working with programs serving high risk or high-needs populations
Knowledge of community resources in the Ottawa area
Familiarity with EMRs (Electronic Medical Records)
Language designation
English, written and spoken
French, written and spoken
Start Date
As Soon As Possible
How to “Express an Interest” for this Opportunity:
Submit your letter of interest along with your résumé to on or before December 8, 2025, jobs@centretownchc.org.
Please note the following:
- The subject line of your email should read "Bilingual Administrative Assistant, (DCO)”
- The file name for your resume should read: "(last name)_(first name)_ Resume”
- The file name for your cover letter should read: "(last name)_(first name)_ Cover Letter”
We thank all applicants for their interest. Only applicants invited to an interview will be contacted.
Candidates requiring accommodation during the application and/or the interview process should contact us at jobs@centretownchc.org so arrangements can be made. CCHC is an equal opportunity employer and values diversity in its workforce and as such, we encourage applications from individuals who reflect the broad diversity of communities we work with.
Centretown CHC has a mandatory COVID-19 vaccination policy, as such applicants must be fully vaccinated against Covid-19 and provide proof of vaccinations to be considered for employment. Reasonable accommodation will be considered for persons with medical exemption or other exemptions under the Ontario Human Rights Code.