About CCHC

Who we are

We are a nonprofit, multi-service Community Health Centre that is playing an active role in the community since 1969. Our programs and services provide an ingrained presence in communities throughout the city so people can access the support that they need. We offer a full range of community services delivered by a diverse team of professionals. Our team includes doctors, nurses, social workers, counsellors, dietitians, community developers, health promoters, and outreach workers.

What we do

We provide a full range of quality health and social services to families and individuals who live or work in the communities we serve. Care is delivered in more ways than one: one-on-one services, personal-development groups, and community level involvement. While most services are offered in both English and French, cultural interpretation is available and some groups are offered in other languages. Through active community engagement, we strive to respond to local needs and deliver tailored services. We contribute to the collective effort of improving individual and community health by addressing underlying conditions.

Who we serve

Our programs and services are available to families and individuals currently living or working in our jurisdiction: Centretown, the Glebe, and Old Ottawa South. Each year, we serve more than 13,000 residents. We pay particular attention to vulnerable groups including the senior population, the GLBT community, those affected by mental illness and addictions, the homeless, and newcomers to Canada.

CCHC was designated Baby Friendly in 2012 for protecting, promoting and supporting breastfeeding at the Centre.  This is part of a larger strategy to improve infant and young child nutrition on a global scale.

CCHC recognizes the health benefits of breastfeeding for both mother and baby. We endeavour to protect, promote and support breastfeeding and always respect the decision of each mother. This policy is based on the Integrated 10 Steps of the WHO/UNICEF Baby-Friendly Initiative (BFI) in Canada.

Our approach

We believe in an integrated approach to care that is holistic, non-discriminatory, caring, and innovative. Collaboration is imperative to us. This fosters the clients’ and the communities’ control over their increased wellbeing. We also believe that our open doors should lead to the vast network of services available. By working together, we make it easier for clients to navigate the healthcare network.

Our funders

The Champlain Local Health Integrated Network (Champlain LHIN) through the Ontario Ministry of Health and Long-term Care (MOHLTC) provides primary funding. The Centre has entered into a multi-year service accountability agreement with this funder. We also receive funds from the City of Ottawa.


Here's our executive director and directors' travel expense reports. Find out more about our Travel, meal and hospitality expenses policy

Executive director and directors' travel expenses (2018-2019)

Exectuive director and directors' travel expenses (2017-2018)

Executive director and directors' travel expenses (2016-2017)

Executive director and directors' travel expenses (2015-2016)

Executive director and directors' travel expenses (2014-2015)

Executive director and directors' travel expenses (2013-2014)

Executive director and directors' travel expenses (2012-2013)

We are also working on an accessibility plan. See our plan updated in 2014 and our Accessibility for people with disabilities policy.

For more information about what we're up to at the centre, read our annual reports.