MASK OR FACE COVERING MANDATORY

All persons entering or remaining in our premises must wear a mask or face covering that securely covers the nose, mouth, and chin as required by the Medical Officer of Health under the authority of the Emergency Management and Civil Protection Act (EMCPA) Ontario Regulation 263/20. More details here.

We will provide you with a cloth or paper mask upon entrance if you do not have one.

Learn more about Ottawa Public Health recommendations on masks.

We are here for you.
And there are many service changes.

Centretown Community Health Centre wants to help you stay safe. As Ottawa Public Health has suggested, we are limiting in-person contact. We are open to offer some essential services and have cancelled group programs. Detailed information is below.

We know that people are anxious and we encourage you to get information from reliable sources. We recommend the Ottawa Public Health and Public Health Agency of Canada websites to get the best information in real time.

Novel Coronavirus Self-Assessment

If you think you have 2019 novel coronavirus (COVID-19) symptoms or have been in close contact with someone who has it, use this self-assessment to help determine if you need to seek further care.

If you come to our centre

  • You will be asked some screening questions when you arrive and you may be redirected to Ottawa’s COVID-19 Assessment Centre.
  • You will be given a mask if you do not have one.
  • Try to stay 2 metres (6 feet) away from other people.
  • Use hand sanitizer and minimize touching surfaces.

The Centre doors are open:

  • Monday to Thursday from 8:30 a.m. to 5 p.m.
  • Friday from 8:30 a.m. to 4 p.m.

Primary Care Service Changes

Please note that our primary healthcare clinic is NOT accepting new clients right now because we are over-capacity.

Learn more about our primary care service changes during Covid-19.

2020/2021 Flu Clinic

For registered Primary Care clients Only and on appointment.

  • Thursday, November 26, 2020 from 9:00 a.m to 12:00 p.m. and 1:00 p.m. to 4:00 p.m.

Please call at 613-233-4697 to book an appointment.

Please note that a booked appointment does not guarantee you will receive your flu shot as we might run out of stock.

If you have received your flu shot elsewhere, please let us know by calling 613-233-4697 or have your pharmacist fax us a record of your flu shot. 
We will update your medical record with this information.

Changes in other programs and services

Due to the protection measures for Covid-19, most programs and services are being offered remotely.
Be assured that our services are tailored to ensure your health, well-being and safety.

If you are registered in an upcoming group or have an appointment and have any questions, please call us at 613-233-4443.

  • Chiropody appointments continue to be in person, though only for urgent issues. You will be contacted if there is a change.

Other Community Services

Youth mental health and well-being support

Ottawa Public Health has developed a list of resources to better support youth mental health and well-being at this time.

Keeping You and Your Family Healthy

  • Wear a mask or face covering in enclosed public spaces.
  • Wash your hands often with soap and water, or use hand sanitizer.
  • Avoid touching your eyes, nose, and mouth unless you have just washed your hands.
  • Cover your cough and sneeze with a tissue or into your arm, not your hand. Also, make sure to wash your hands afterward.
  • Avoid visiting people in hospitals or long-term care centres if you are sick.
  • Get your flu shot if you haven’t already done so.

We continue to monitor information and recommendations from Ottawa Public Health and will adjust our practices accordingly.

Finally, we are unable to provide you with any supplies (e.g. masks, hand sanitizer) since our supply is limited. 

Thank you for your understanding.