UPDATED March 4th, 2022 

The Trans Health Clinic is making improvements to our referral system! For this reason we will be pausing new referrals. Please check back for an update of when we will reopen for referrals. Please see below for other service options. Thank you!

Trans Health Program

We offer hormone initiation, surgical referrals, counseling, and Gender Journeys groups.

Our services are eligible to individuals 17 and over who are residents of Ottawa and the Champlain Region. We are unable to provide services to Quebec residents or individuals with RAMQ.

Trans Health Clinic

**Please note that our current wait time to access hormone initiation or surgery assessment/referrals is 24 months or more.**

Below are some links and information that may be helpful to you:

About Our Clinic

We know our clients may have questions about our services before coming to the clinic. We have put together the information below to help you learn about what our program has to offer:

Want to meet our team and find out more about our clinic before your first visit? Click on the video links below.
Our Clinic: https://youtu.be/ffu-Ii0aNu0
FAQ: https://youtu.be/m6P75XGUpzc

Please note that the videos were shot before Covid-19. Since the outbreak of the pandemic, we have adapted our services to social distancing rules.

Counselling Services

  • To access our Trans Health Counselling team please call 613-233-4443 ext.2109 to book an appointment.  
  • For brief counselling support book a same day/ next day appointment on www.counsellingconnect.org/ and click on the LGBT2SQ+ service portal.

Virtual Gender Journeys Support Group

The Gender Journeys group is ideal for those in the early stages of gender transition ages 17+. This group is ideal for those who would appreciate a group context in which to learn about and discuss gender, transition options, and well-being. You do not have to be on hormones to participate- it is open for those who are on hormones, pre hormones, or don’t want them at all.

If you would like to register for an upcoming group please send an e-mail with your interest to: transhealth@centretownchc.org.

Services by Schedule

Next Event: Mon, May 23 6:00pm - 7:00pm

The CCHC LGBTQ+ Newcomer Drop-in is a social support group that is designed to make connections in a positive, inclusive space, through community engaging and arts based programming.

The group meets through Zoom every Monday, 6pm to 7pm (except on holidays).

The drop-in welcomes newcomers to Canada who identify with being part of the LGBTQ+ community.

The staff facilitators of the group refer participants to resources related to immigration and community health.

The group discusses the intersectionality of being LGBTQ+ and a newcomer; shares knowledge and best practices about how to navigate systems as well as support; actively listens and respects each other’s stories and journeys. 

Light snacks and beverages are provided.

To participate, send an email to Sinda at sgarziz@centretownchc.org

Are you a member? Click here to access the portal.

View Event LGBTQ+ Newcomers Drop-In

Services by Appointment

For everyone in the Ottawa area.

A group of seniors committed to creating safe LGBTQ-friendly services and residential environments for LGBTQ+ seniors and a connected queer community. Activities include social and educational programming. In English and French.

More information: 613-233-4443 x 2194


In partnership with The Good Companions

A social activity for adults ages 55+ in the LGBTQ+ community.

For information: 613-233-4443 x 2194

For everyone in the Ottawa area

Our counsellor works to raise the capacity of mental health service agencies to provide inclusive care related to sexual orientation and gender identity.

Workshops available upon request.

Sexual health testing and health promotion activities.

Weekly | Thursdays

4:00 — 6:00 pm

Program now offered at 179, Clarence Street. Call 613-234-4641 for more info.