We are here for you during COVID-19

Trans Health Clinic

Due to the protection measures in Primary Care for Covid-19, the trans health clinic has converted as many of our appointments as possible to be done by phone or personal video conference. Those who already have appointments booked in our clinic will be contacted regarding the plan for their appointments.

We will now be doing hormone starts with a modified in person assessment to minimize physical contact time with health care providers.

If you have any further questions or concerns, you can email transhealth@centretownchc.org or call our Trans Health Community Support Worker Saph at 613-233-4443 ex. 2245.

Online video group sessions for trans and gender diverse people

We now offer online sessions facilitated by trans-identified staff for trans and gender diverse people to help support, connect, and educate during COVID-19:

Tuesday August 18 @ 3:15 PM
Transitioning and existing as a trans/gender diverse student in post-secondary
Join us for this panel discussion with folks from Carleton University Gender and Sexuality Resource Centre, Algonquin College Equity Centre, and the University of Ottawa’s Pride Centre. We will discuss navigating post-secondary institutions while being openly trans/gender diverse. Please submit questions for panelists when registering or by e-mailing transhealth@centretownchc.org

Register here: https://zoom.us/j/92871532151

Tuesday September 1st @ 3:15 PM – 4:45 PM
Transitioning and existing as a trans and gender diverse high school student
Join us for this panel discussion with local leaders from SAEFTY (Support And Education For Trans Youth) and the Youth Ottawa Rainbow Bridges Program. We’ll be focused on what it’s like to navigate school while being openly trans/gender diverse. Please submit questions for panelists when registering or by e-mailing transhealth@centretownchc.org

Register here: https://zoom.us/j/94346794737

Questions? Having issues registering? E-mail transhealth@centretownchc.org

LGBT2SQ+ Programs

Wednesday LGBT2SQ+ counselling service

For a same-day phone counselling appointment by and for the LGBT2SQ+ community, please email lgbt2sqwednesday@centretownchc.org.

Counselling appointments are available on a “first-come, first served” basis between noon and 6:30pm on Wednesdays.


Lesbian, Gay, Bisexual, Trans, Two-Spirit, Queer & Questioning

Are you looking to stay well? Get better? Meet others in the LGBTQ+ communities?

Check out our free programs. Give us a call or drop by to register, to book an appointment or to find out more.

CCHC may cancel or reschedule programs as needed.​


Trans Health Program On-going Funding

We are pleased to share the news that CCHC was granted on-going funding for its Trans Health Clinic serving Trans and gender diverse people. This sustainable funding will allow us to serve more people and enhance our services. 

The consultation

In order to meet the needs of the community, CCHC, with the support of the Champlain LHIN and the Champlain Regional Planning Table for Trans, Two Spirit, Intersex and Gender Diverse Health, Mental Health and Social Services, initiated a review of hormone initiation services in the Champlain region to improve access and to better integrate this service into mainstream primary care.

To ensure transparency, CCHC hired independent contractors to do consultations with community members and health providers.   

As a result, 44 Trans and gender diverse people and 30 health professionals were consulted through surveys, interviews and a workshop.

The review process identified three populations that were being underserved in the Champlain region: youth, francophone and rural populations.

The main outcome of the consultations

The consultations identified the opportunity to leverage CCHC expertise to:

  • increase its capacities to offer hormone initiation services to trans and gender diverse people
  • build capacity of primary care providers throughout the Champlain region.

Responding better to the needs of Trans and gender diverse communities in the Champlain region

The on-going and sustainable funding will allow us to address concerns raised by the Trans and gender diverse community in the following ways:

  • Support more people: this funding will allow us to increase our clinic days from one day a week to two days a week (starting Fall 2019). With this funding we are also committed to looking at how we address the needs of Trans youth 17 and older. 
  • Enhance communication with community and stakeholders: with confirmed funding, we are committed to ensuring clearer and more accessible information on the program as well as collaboration with the community and other key stakeholders to inform our development. 
  • Extend our expertise: we share our expertise to continue to build capacity amongst primary care providers throughout the Champlain region, including in rural areas. Special attention will be given to providers who offer services to Francophone communities.

Thank you to all community members and health professionals who participated in the whole process. Your voices were heard and your support is appreciated! We look forward to partnering with you to continuously learn and improve services.

Stay tuned for information update in September!

Services by Schedule

Next Event: Thu, Aug 6 5:00pm - 8:00pm

For everyone in the Ottawa area

A sexual health clinic for gay men and guys into guys. Sexual health testing and health promotion activities. Wellness programs, like yoga, are also offered. Drop in.

Weekly | Thursdays

5:00 — 8:00 pm


View Event Gay Zone

Next Event: Mon, Aug 10 5:30pm - 7:30pm

The CCHC LGBTQ+ Newcomer Drop-in is a social support group that is designed to make connections in a positive, inclusive space, through community engaging and arts based programming.

The group meets every second and last Monday of the month, 5:30pm to 7:30pm, year round.

The drop-in welcomes newcomers to Canada who identify with being part of the LGBTQ+ community.

The staff facilitators of the group refer participants to resources related to immigration and community health.

The group discusses the intersectionality of being LGBTQ+ and a newcomer; shares knowledge and best practices about how to navigate systems as well as support; actively listens and respects each other’s stories and journeys. 

Light snacks and beverages are provided.

Are you a member? Click here to access the portal.

View Event LGBTQ+ Newcomers Drop-In

Services by Appointment

New Referrals are welcome!

Individuals who call our central referral number will be offered a 60-90 minute intake meeting with a counsellor to explore gender transition goals, service needs and options.

During the intake meeting with a counsellor, the following options and service pathways will be discussed:

  • Referral to a medical provider for hormone therapy
  • Connection to transition supports
  • Referral to counselling supports if needed
  • Assistance in linking to a primary care provider if needed

For more information on our program change or to make a request for service, please call our Ottawa CHC Trans Health Program Central Referral line: 613-233-4443 x 2245.

Questions? Find answers here: FAQ.

For everyone in the Ottawa area.

A group of seniors committed to creating safe LGBTQ-friendly services and residential environments for LGBTQ+ seniors and a connected queer community. Activities include social and educational programming. In English and French.

More information: 613-233-4443 x 2194


In partnership with The Good Companions

A social activity for adults ages 55+ in the LGBTQ+ community.

For information: 613-233-4443 x 2194

For everyone in the Ottawa area

Our counsellor works to raise the capacity of mental health service agencies to provide inclusive care related to sexual orientation and gender identity.

Workshops available upon request.

This guide was developed by the Champlain Regional Planning Table for Trans, Two Spirit, Intersex, and Gender Diverse Health. It lists physical health, mental health, and community-based services for trans and gender diverse people in Ottawa and throughout the Champlain region.

Champlain Region Gender Diverse Health Resource Guide